How do I contact support?

The fastest way to reach us is through our Telegram support bot. Open Telegram and message @thewhaletradingbot, or tap "Talk to Support" on any trade card in our Telegram group.

You can also tap the "Talk to Support" link on any signal in your dashboard. This opens a pre-filled message to the Telegram bot with context about the specific trade, making it easier for support to help you quickly.

We're a small team and we genuinely care about every user's experience. Whether you have a billing question, a technical issue, or just want to share feedback, don't hesitate to reach out.